I am 56 years old, I've worked since I was 13 and I'm sick to my eyeballs with whining people. People didn't used to be so helpless and want to be spoonfed life. When did this start? Used to be, people researched and made sure they knew what to do just for fear of looking stupid when you went somewhere or did something. Now people just flail about helplessly wallowing in their own helplessness. I'm in insurance….the caller is an adult, in their 30's, why am I having to teach you at this age how to insure you're car? Haven't you been driving for 15+ years? You're married, you have kids, How can you not know the most basic of s***? I used to like people, enjoyed my jobs in public relations now I hate them all. I hate the ringing phone dreading it being another helpless baby who wants me, a stranger, to fix his/her life because she's too lazy to take care of herself. I spent 45 minutes yesterday trying to get a woman to understands why she still owes the $400 after her check bounces….she couldn't comprehend why she still owed the money, she'd paid it….BUT IT BOUNCED….why is that concept foreign to a 50 year old woman, have you never balanced your checking account? Day before that? It took 4 phone calls and a half a day working with this idiot for him to understand the difference between a single house, free standing….and a condo connected to other condos in a row….he couldn't grasps how to count the walls….because they were shared…and this dumbs*** was a loan officer. Monday it was way too much time spent trying to get a person to understand if he bought a house, with 10 acres for $200,000, why we don't insured the house for $200,000? Because insurance is the cost to rebuild the house….when you buy it you're also buying the land it sets on…dumbass